The Discomfort Zone: How Leaders Turn Difficult Conversations Into Breakthroughs
The problem you face: Leaders and coaches have to change minds. Problems need solving, attitudes need shifting, and the leadership bench needs strengthening. Unfortunately, conversations meant to change people are often awkward and trying with slow or no results.
New approach: Informed by neuroscience, The Discomfort Zone teaches techniques leaders can use to open peoples’ eyes to the blind spots that keep them from growing. In the moments of discomfort, learning occurs. Behaviors change forever.
DOWNLOAD THE FIRST PART OF THE BOOK WHERE YOU WILL LEARN WHAT THE DISCOMFORT ZONE IS AND HOW YOU CAN USE IT TO SEE AMAZING RESULTS IN YOUR LEADERSHIP AND COACHING!
Leaders, managers, and coaches are charged with getting people to stretch their limits but are often unsuccessful. Top leadership coach Marcia Reynolds says the problem is, incorrectly handled, difficult conversations create more resistance than growth. Reynolds offers a model and methods for discovering what to say so people change their own minds. As a result, leaders equip people to find their own solutions, see situations more strategically, and grow beyond their limitations.
Reynolds explains how to pick the right time and place to enter the discomfort zone and how to create a “safety bubble” so that people will trust your intentions. Then, drawing on recent discoveries in the neuroscience of learning, she helps leaders ask the kinds of questions that short-circuit the brain’s defense mechanisms and habitual thought patterns. Instead of being told, people see for themselves where they’re falling short and how they can do better, resulting in lasting changes. She includes numerous examples and case studies to see the techniques in action.
Conversations in the Discomfort Zone will never be easy. But with Reynolds’ assistance, a trip there will result in breakthrough solutions, lasting changes, and an engaged workforce.
“Being ‘comfortable with discomfort’ activates the heart of transformation. In The Discomfort Zone, Marcia Reynolds provides brilliant, grounded, and pragmatic tools to elevate a coaching conversation to an opportunity for growth.”-Kevin Cashman, Senior Partner, Korn Ferry and bestselling author of Leadership from the Inside Out and The Pause Principle
“As a CEO, my success depends on my ability to coach my team through difficult situations that could hold us back. Dr. Reynolds’ book opened my mind, heart and gut teaching me how to listen and to truly have breakthrough moments with my team.” -Krista Endsley, Chief Executive Officer, Abila
Marcia is a master at applying her extensive knowledge of the brain to the practical realities of leaders and their work. In The Discomfort Zone, she enlightens us even further, brilliantly applying the latest research on behavioral change to help leaders and coaches create significant learning moments. She’ll be your trusted guide to Ah-Ha! Experiences. -Deb Giffen, Director, Innovative Learning Solutions. Wharton Executive Education
How do you use the Discomfort Zone in Coaching? Listen as Catherine Robinson-Walker and students from the Hudson Institute of Coaching explore with Marcia Reynolds what mastery is and how to listen deeply to know what powerful questions to ask to actually rewire someone’s brain.
Introduction: What is Good About Discomfort?
1: Criteria for Choosing a Discomfort Zone Conversation
2: What Comes First
3: The Map and Milestones for Your Conversation
4: How to Listen for What to Say
5: New Perspective—Using Discomfort Zone Conversations to Breakthrough Barriers
6: Transformation—Using Discomfort Zone Conversations to Embrace What’s Next
7: Strategizing Your Development Plan
Publication date: October 2014