People do not always tell the truth because they aren’t aware of their assumptions, they are uncomfortable revealing their thoughts, or can’t clearly articulate how they see things. You can help them understand and move forward by noticing and sharing their non-verbal emotional shifts. Here’s how.
Research shows that people don’t want feedback and it doesn’t work anyway. Most people know what they did wrong but they might need help discovering what else they could do. Here are 7 steps to hold conversations that more effectively inspire development and growth than giving people advice in the form of “constructive feedback.”