How to Respond When Someone Is Emotional
If you back away from someone's emotions, you miss the opportunity to help them move forward. Here are tips for dealing with a variety of emotions that could emerge in your conversations.
The Best Way to Handle Eye-Rolling
Do not read eye-rolling as contempt; see it as your chance to re-connect. Follow these 5 steps to flip eye-rolling into positive action.
Can You Quit Being Judgmental?
You are judgmental by nature. It's what you do after you judge that makes the difference. Read how to catch your judgment and then choose what to do next.
Do You Have Free Will? 7 Steps to Outsmart Your Brain
You can have free will when you realize you are not your brain. Follow these seven steps to activate your reflective intelligence and outsmart your brain.
The #1 Reason Leaders Avoid Their #1 Responsibility
Leaders avoid conversations because talking with humans is messy. Humans are emotional. The best leaders know how to allow emotions and engage people even when they feel strongly about a situation. This post gives six tips to have more meaningful conversations.
