Even when you know you are right, if people don’t hear you in the conversation, your words are wasted. Learn how to be heard and influential.
No matter how many things you do to make people happy, there is only one thing that works for everyone. But the one thing that can change everything — in our work, our relationships, and our lives — is getting harder and harder to find. Read this post so you can start looking for it today.
The belief that leaders who use inspiration more than fear to change minds and behavior are more effective has been substantiated. Fear creates resentment and although it can motivate people into action, it decreases their capacity to think creatively. Inspiration creates excitement and often gratitude, which increases the brain’s capacity for imagination and original thoughts….
Have you ever had a knee-jerk reaction to someone who cuts in front of you on the road (or should I say finger-jerk reaction)? How about glaring at the person who has too many items in the express lane at the grocery store? Or fantasizing about gluing the mouth shut of the person who interrupts…