Convincing and influencing are different; one has a negative outcome, the other positive. To change minds you must influence their thinking by doing these 4 things.
You are judgmental by nature. It’s what you do after you judge that makes the difference. Read how to catch your judgment and then choose what to do next.
Even when you know you are right, if people don’t hear you in the conversation, your words are wasted. Learn how to be heard and influential.
People judge you as confident or arrogant by your speaking habits and their own self-confidence. This post offers tips on increasing your expression of confidence.
Even when you know the answer, fixing people and their situations can hinder more than help. Here are steps to take for more effective conversations.