No matter your position at work or in life, you can access different types of power other than the power that comes with a title or wealth. Which types of power are you using?
People do not always tell the truth because they aren’t aware of their assumptions, they are uncomfortable revealing their thoughts, or can’t clearly articulate how they see things. You can help them understand and move forward by noticing and sharing their non-verbal emotional shifts. Here’s how.
Convincing and influencing are different; one has a negative outcome, the other positive. To change minds you must influence their thinking by doing these 4 things.