You already have empathy but you might have forgotten how to access it. This post gives you steps to regain and strengthen your empathy to improve your coaching, leadership, and relationship skills.
When you are coaching one-on-one, facilitating a team meeting, or trying to hear out an upset friend, one of the most difficult things to do is to keep the conversation on track to a fulfilling resolution, or at least forward movement. It’s not that the topic changes, it’s that the destination wasn’t made clear. When…Read More