How to Develop the Courage to Be Sensitive

The cutting words, "Don't be so sensitive," have characterized being sensitive as a weakness when it is actually a strength. It takes courage to be sensitive. It’s worth the work to develop your … [Read more...]

Why Feedback Doesn’t Work, and What to Do Instead

There are common misconceptions in the workplace around the definition and value of feedback. Feedback is generally focused on finding fault. The “helpful” information you give people often raises … [Read more...]

Should You Develop Strengths or Correct Weaknesses?

There are two basic schools of thought in coaching and development. One side feels you should build on strengths in character and abilities. The other focuses on correcting weaknesses. Which is better … [Read more...]

A Simple Technique for Changing Someone’s Mind

Many people, including me, teach how to ask good questions for changing someone's mind. The video explains how this works. There is another powerful technique you can use that can be just as effective … [Read more...]
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