Why Feedback Doesn’t Work, and What to Do Instead

There are common misconceptions in the workplace around the definition and value of feedback. Feedback is generally focused on finding fault. The “helpful” information you give people often raises … [Read more...]

7 Lies Leaders Love to Tell

The excuses leaders give for doing the wrong thing rarely change. The ingredients for good leadership shift over time, but in my 30 years of teaching leadership, I've found the reasons leaders give … [Read more...]

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