10 Signs You Are Not Using Your Emotional Intelligence

You were born with the ability to recognize when you are experiencing an emotion. Most small children will readily tell you what they are feeling and can strategically choose to express themselves at … [Read more...]

5 Steps for Dealing with Negative and Cynical People

Wouldn’t it be nice if everyone we worked with lifted our spirits with their enthusiasm and good humor? You might say yes but realize this is a hallucination. Or you might say no because relentlessly … [Read more...]

How Do You Know if People Trust You?

You may be the most unquestioning, benevolent leader around but people may not trust you. I was teaching a coaching class to a group of leaders in a bank. I had to practically bribe someone to … [Read more...]

The #1 Rule for Effective Leadership (at Home and at Work)

Beyond the Golden and Platinum Rules, in our crazy busy world the one rule everyone should follow daily above all is, “Don’t be a jerk.” When I am frustrated, under pressure or running late, I … [Read more...]

Presence: How to Choose the Impact You Have on Others

Ask yourself, “What effect do you have on people when you enter a room?” Now ask yourself, “What happens when you leave the room?” Just as an observer alters behavior by the fact that the behavior … [Read more...]

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