The Most Underrated Emotion That Can Drive Your Success

A client of mine was complaining about the people who ignore her well-intentioned advice. My client is extremely knowledgeable and talented. She is dedicated to doing good work. She wants to be seen … [Read more...]

Why Feedback Doesn’t Work, and What to Do Instead

There are common misconceptions in the workplace around the definition and value of feedback. Feedback is generally focused on finding fault. The “helpful” information you give people often raises … [Read more...]

10 Signs You Are Not Using Your Emotional Intelligence

You were born with the ability to recognize when you are experiencing an emotion. Most small children will readily tell you what they are feeling and can strategically choose to express themselves at … [Read more...]

The Myth of Inspiration: Why it Sometimes Doesn’t Work

The belief that leaders who use inspiration more than fear to change minds and behavior are more effective has been substantiated. Fear creates resentment and although it can motivate people into … [Read more...]

A Simple Technique for Changing Someone’s Mind

Many people, including me, teach how to ask good questions for changing someone's mind. The video explains how this works. There is another powerful technique you can use that can be just as effective … [Read more...]

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