Why Feedback Doesn’t Work, and What to Do Instead

There are common misconceptions in the workplace around the definition and value of feedback. Feedback is generally focused on finding fault. The “helpful” information you give people often raises … [Read more...]

When “Helping” People is the Wrong Thing to Do

Recently, a very frustrated client complained, "I did my best to help my team. I gave them a clear vision and shared every bit of knowledge I have around implementing the project. They just don't get … [Read more...]

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