From Problems to Possibilities: Coaching Skills for Managers

This workshop was designed to give managers and supervisors a chance to both learn and practice coaching as a leadership style. They will be given a set of tools to successfully coach others in one-on-one sessions live, in virtual sessions and in group coaching scenarios. Specific objectives include:

OBJECTIVES

  1. Define “coaching” as a leadership style. Differentiate coaching from directing and delegating.
  2. Examine the mind set required to successfully coach a person. Identify personal beliefs that could hinder the process.
  3. Practice skills in the Coaches Basic Tool Box: building rapport, active listening, questioning and using silence.
  4. Use a 4-step coaching model to help employees take responsibility, see new possibilities for positive results and commit to action.
  5. Practice one-one-one scenarios, a virtual session, and a group coaching simulation.

TEACHING FORMAT

This workshop includes a mix of presentation, large and small group discussion, coaching demonstrations by the instructor, coaching scenarios for practice in both live and virtual settings, learning exercises to understand the theories behind coaching and individual action planning for on-going growth. Participants will leave with a toolbox of techniques to immediately begin applying the skills and making positive changes within their organizations.