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	<title>Outsmart Your Brain</title>
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	<link>http://outsmartyourbrain.com</link>
	<description>mind-growing programs for leaders</description>
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		<title>When Collaboration Kills Innovation: 5 Time Bombs to Surface and Defuse</title>
		<link>http://outsmartyourbrain.com/2011/12/31/when-collaboration-kills-innovation-5-time-bombs-to-surface-and-defuse/</link>
		<comments>http://outsmartyourbrain.com/2011/12/31/when-collaboration-kills-innovation-5-time-bombs-to-surface-and-defuse/#comments</comments>
		<pubDate>Sat, 31 Dec 2011 15:45:52 +0000</pubDate>
		<dc:creator>marcia</dc:creator>
				<category><![CDATA[Brain Tips]]></category>
		<category><![CDATA[Emotional Intelligence]]></category>
		<category><![CDATA[Team Building]]></category>
		<category><![CDATA[collaboration]]></category>
		<category><![CDATA[team building]]></category>
		<category><![CDATA[team leadership]]></category>

		<guid isPermaLink="false">http://outsmartyourbrain.com/?p=1358</guid>
		<description><![CDATA[Your efforts to promote collaboration could be killing innovation. Collaboration is the hot word today, which means leaders and teams are expected to know how to do this. So we train people on how to honor everyone&#8217;s strengths, how to include different perspectives in decision-making and how to celebrate team milestones. We push people to [...]]]></description>
			<content:encoded><![CDATA[<p>Your efforts to promote collaboration could be killing innovation.</p>
<p>Collaboration is the hot word today, which means leaders and teams are expected to know how to do this. So we train people on how to honor everyone&#8217;s strengths, how to include different perspectives in decision-making and how to celebrate team milestones. We push people to say “we” instead of “me.”</p>
<p>Knowing how to collaborate is also handy for families, volunteer groups and team sports.</p>
<p><strong>Yet the “rah-rah” of teams may mask the shortfalls of teamwork.</strong></p>
<p>In a brilliant article recently published in the Harvard Business Review, Nolifer Merchant brought to light<a href="http://blogs.hbr.org/cs/2011/12/eight_dangers_of_collaboration.html" target="_blank"> Eight Dangers of Collaboration.</a> Subtle and sometimes invisible blocks to team productivity include</p>
<ul>
<li>the fear of speaking up against the majority</li>
<li>subtle tribal behaviors of inclusion and exclusion</li>
<li>slow reaction times as problems are talked to death</li>
<li>team assignments create more busy-work for already overworked people</li>
<li>conflict avoidance so as not to rock the boat</li>
<li>watered-down solutions</li>
<li>lack of accountability</li>
</ul>
<p>I am often told to keep my training positive. Negative views bring down the energy. Regardless of how it makes my participant feel, I think it is important for teams to answer the question, “What will stop you from succeeding?”</p>
<p>In my doctoral studies, one of my professors shared some additional time bombs that can kill collaborative efforts:</p>
<ol>
<li><strong>Handclasping</strong> – When one or two strong members agree with the leader no matter what, forcing others to align with their decisions.</li>
<li><strong>Majority voting</strong> – When the majority silences the minority without fully hearing their points of view.</li>
<li><strong>Collusion of rebels</strong> – When a number of members resist the leader&#8217;s decisions no matter what or they question the leader’s action enough to slow down the process to an inefficient pace demonstrating that the team is as useless as they predicted.</li>
<li><strong>Near Consensus</strong> – When some members don’t have all the details but the solution sounds good enough for them to go along with the others. This could lead to groupthink and possible serious errors.</li>
<li><strong>Village Idiot</strong> – One person’s ideas are continually ignored or killed without any consideration.</li>
</ol>
<p>In the 1980’s, I worked for a computer company that was sold to a group of four Harvard MBA graduates. The company was having difficulties shifting to the new smart computer technologies. The new owners thought they would fix our problems by creating cross-functional teams to make decisions. In a culture where departments didn’t get along and there was no corporate training, this grand experiment failed due to the collusion of rebels. The company went bankrupt a few years later.</p>
<p>My next job was to help take a floundering semi-conductor company out of near- bankruptcy. We re-organized into cross-functional teams based on business units. Based on what lessons I learned from the Harvard leadership team, I created a team training program that taught both the light and dark sides of collaboration. This allowed the team to <strong>surface and resolve resistance, poor decision-making, and unproductive practices.</strong> The team training was recognized as one of the key contributions when the company went public and became the top IPO in the United States in 1993.</p>
<p>Collaboration can increase creativity and innovation as people build on each others ideas. Collaboration can increase team spirit and motivation when people succeed together. <a href="http://www.wikinomics.com/book/" target="_blank">The younger generation of workers tends to thrive in collaborative environments.</a></p>
<p>To make collaboration work, people need to be trained on both how to do it and what to watch out for.</p>
<p>A great program that addresses all sides of collaboration is <a href="http://teamadvantageguide.com/" target="_blank"><em>The Team Advantage</em></a> by the Pyramid Resource Group.</p>
<p>You must go into any partnership or team with your eyes wide open. All participants should have the “language of dangers” and feel safe enough to point out the possibility of these hazards occurring.</p>
<p>Highly productive teams know where they are vulnerable so they can bring problems to light and commit to moving on to create a more open, respectful and enjoyable experience.</p>
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		<title>4 Tips for Defining Your Business and Life</title>
		<link>http://outsmartyourbrain.com/2011/11/26/4-tips-for-defining-your-business-and-life/</link>
		<comments>http://outsmartyourbrain.com/2011/11/26/4-tips-for-defining-your-business-and-life/#comments</comments>
		<pubDate>Sat, 26 Nov 2011 16:58:23 +0000</pubDate>
		<dc:creator>marcia</dc:creator>
				<category><![CDATA[Happiness and Wellness]]></category>
		<category><![CDATA[Professional Development]]></category>
		<category><![CDATA[Business Focus]]></category>
		<category><![CDATA[Life Purpose]]></category>
		<category><![CDATA[Personal Brand]]></category>
		<category><![CDATA[Vision]]></category>

		<guid isPermaLink="false">http://outsmartyourbrain.com/?p=1334</guid>
		<description><![CDATA[Are you clear about your business brand and career focus? Do these words ignite your passion? I just returned from my second trip to China. This time, I taught business owners the art of emotional engagement when speaking. The biggest problem I had was getting the owners to focus on one theme for their speeches. [...]]]></description>
			<content:encoded><![CDATA[<p>Are you clear about your business brand and career focus? Do these words ignite your passion?</p>
<p>I just returned from my second trip to China. This time, I taught business owners the art of <a title="Keynote Retreat" href="http://outsmartyourbrain.com/keynote-speaking-training-programs-and-webinars/create-your-keynote-a-retreat-for-speakers/" target="_blank">emotional engagement when speaking</a>. The biggest problem I had was getting the owners to focus on one theme for their speeches.</p>
<p>China is going through a business boom. This makes people act like kids in a candy store when it comes to determining the focus of their business and career. They want to do anything that looks like it will bring them success. They bounce around, following the trend of the year or even the month.</p>
<p>It is profound right now in China. Yet I know the urge to follow the shining stars also exists in the United States and Europe. This restlessness is only stifled by the economy that frightens people into more rigid behavior. People are staying in careers and jobs out of fear, not desire. This doesn’t ease their discontentment.</p>
<p><strong>Whether you bounce around with your career and business brand or you stay in one place out of fear, you are not mining the riches found in persistence.</strong></p>
<p>Looking back on my own career, I also bounced around in search of new challenges every few years. I now wonder what I could have accomplished had I stayed longer in one place.</p>
<p>There are two problems with this inability to delay gratification in what you choose to do with your career or the focus of your business:</p>
<ol start="1">
<li>You do not stay long enough to make the impact that is truly possible with a committed, long-term focus.</li>
<li>You choose your life’s work based on external rewards, which you are always chasing, instead of internal inspiration, which provides more lasting satisfaction.</li>
</ol>
<p>You might fall victim to one or both detractors.</p>
<p>In Steve Jobs&#8217; famous speech to the 2006 Stanford graduating class, he quoted the words, “Stay hungry. Stay foolish.” Although people tend to respond to the words <em>hungry </em>and <em>foolish</em> as the drivers of his success, the truth is Jobs succeeded through his dogged determination to stay the course. He believed in the value of his work and the possibility of the difference he would make in the world no matter what difficulties he faced. The key word in the quote is, <strong>“Stay.”</strong></p>
<p>No person has accomplished great things without a passion for their work and a strong belief that what they are doing is a good thing for many people. They chose work based on internal inspiration. They had no problem defining what they stood for and this stand rarely faltered.</p>
<p><strong>Your voice that defines who you are in the world must come from within. </strong>Once you define yourself by this driving passion, you must stay the course to experience true success.</p>
<p>There have been many movies made, including the recent movie <em>Money Ball</em>, where the lead character pursues what he or she believes in despite bad press, angry critics, and misguided family and friends who think they are saving you when their disbelief is actually standing in your way. Yet these protagonists of the movies believe in their cause, and themselves, until they finally succeed.</p>
<p>In his book, <em>Outliers</em>, Malcolm Gladwell claims that you can master something if you put 10,000 hours into your learning and practice. You can lead a remarkably impactful and lucrative life if you focus, commit and let your belief in your dream drive your decisions.</p>
<p>Short of hitting the 10,000 hours mark, the following tips will help you feel both successful and fulfilled if you take the time to learn as you grow.</p>
<ol start="1">
<li><strong>Be aware of what you want.</strong> I have coached many people, including my Chinese participants, on noticing what gifts they offer and what tasks excite them. When you combine your talents with your joy, you can begin to identify what life path will be most successful for you regardless of what your neighbors are doing. Then 1) create your vision, 2) identify what will get in the way of achieving it and 3) make plans you can flex with as the world around you changes keeping your vision in mind.</li>
<li><strong>Absorb what the critics say as information</strong>. Weigh their words against your plans, keeping your voice as the final arbitrator. The naysayer&#8217;s words might help you overcome roadblocks as you move on your chosen path. This way, people aren’t roadblocks, they are just data providers.</li>
<li><strong>Be patient and make small tests</strong>. As you move on your chosen path, be observant so you can identify what works and what doesn’t. See mistakes as guideposts that keep you going in the right direction after you stumble. Write your goals down and write “victory” next to each one as you achieve it. Don’t give up.</li>
<li><strong>Help others realize their dreams</strong>. When most of your conversations are about possibilities instead of problems, you stay in a positive mindset for longer periods of time. You entrench the habit of positive thinking while helping others around you find their way as well.</li>
</ol>
<p>Don’t let anyone or any trend define your business, career and life path for you. Let your own voice rise above the critics and the glitter. And please don’t settle for doing work that pays the bills, at least in the long run. Define your own life and you will be the winner in the end no matter what happens along the way.</p>
<p>&nbsp;</p>
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		<title>Make Life Easier by Knowing Your Brand</title>
		<link>http://outsmartyourbrain.com/2011/10/01/make-life-easier-by-knowing-your-brand/</link>
		<comments>http://outsmartyourbrain.com/2011/10/01/make-life-easier-by-knowing-your-brand/#comments</comments>
		<pubDate>Sat, 01 Oct 2011 16:00:58 +0000</pubDate>
		<dc:creator>marcia</dc:creator>
				<category><![CDATA[Brain Tips]]></category>
		<category><![CDATA[Happiness and Wellness]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Professional Development]]></category>
		<category><![CDATA[Self-Awareness]]></category>
		<category><![CDATA[branding skills]]></category>
		<category><![CDATA[corporate identity]]></category>
		<category><![CDATA[happiness at work]]></category>
		<category><![CDATA[Personal branding]]></category>
		<category><![CDATA[professional development]]></category>
		<category><![CDATA[Suzanne Bates]]></category>
		<category><![CDATA[value alignment]]></category>

		<guid isPermaLink="false">http://outsmartyourbrain.com/?p=1251</guid>
		<description><![CDATA[You should never be told to quiet your voice, limit your creativity or suppress your spirit because, “The Company says you have to do it this way.” The company or corporation does not have a mouth. Yet the company was built on values and a brand. To be successful, there has to be a match [...]]]></description>
			<content:encoded><![CDATA[<p>You should never be told to quiet your voice, limit your creativity or suppress your spirit because, “The Company says you have to do it this way.” The company or corporation does not have a mouth. Yet the company was built on values and a brand. To be successful, there has to be a match between your personal brand and the one that represents the team, alliance or organization you work with.</p>
<p>First, let me clear up what a company or corporation is. Underneath this explanation are clues to why you will either flourish or fade under your frustration at work. This definition can be applied to how you work with any group of people, including teams, communities and families.</p>
<p>In spite of what some politicians would like you to believe, a corporation is not a person. It is a piece of paper. It’s a series of agreements made by people. It does not have a thinking brain and beating heart. Although we can use metaphors to make the corporation appear to be a living being, a corporation survives on money, not food and affection. And when a corporation dies, there is nothing to bury or burn but the original paper that created it.</p>
<p>However, any work you do with someone else, whether it’s a partnership, alliance, small business or multi-national corporation, is regulated by specific beliefs that the partners or founders—the people—infused into the agreement when it was conceived. This gives the company the sense that it is alive in the form of its values, culture and living brand.</p>
<p>In other words, the team, company or corporation does not have a face but it has a soul, mirroring what is important to the people who came together to create something they couldn’t do alone.</p>
<p>To succeed and even to stand out at work, what you stand for has to align with what the company stands for in the form of the values and the brand that it lives every day. In Built to Last, Jim Collins and Jerry Porras explains that these values guide behavior in daily life across all levels of the organization. Whereas a person’s work values may shift based on their position of leadership, company values and what the organization stands for—the brand—are stable over time.</p>
<p>The core values stay stable even if someone changes the posters and business cards. The values and brand are present in how meetings are run, how people feel when they are at work and what someone tells you when you ask them how they like their job.</p>
<p>Therefore, no matter how good your work is, your success depends on how well you align with the values and brand—the soul—of the company.</p>
<p>I have left companies where it was clear my brand did not align with theirs. If I would have known this before I started the work, I would have moved on in spite of the money offered. Now that I work for myself, I have to be conscious of this alignment when I chose to work with partners and clients. If there is no match, I can’t do my best work.</p>
<p>However, when I was a company employee, my greatest success came when I realized how my best contribution—creating a workplace that is both fun and inspiring for all—aligned with the company’s core values of innovation, experimentation and team spirit. There were other values that didn’t match up to mine very well such as the value for crushing the competition, but when I focused on the match, I was a star.</p>
<p>This process of discovering how you can align what you stand for to what the organization stands for at its core is defined in Suzanne Bates’ new book, <a href="http://www.bates-communications.com/discover-your-ceo-brand/" target="_blank"><em>Discover Your CEO Brand: Secrets to Embracing and Maximizing Your Unique Value as a Leader</em></a> (McGraw Hill).</p>
<p>The book is not just for CEOs. It’s for anyone who wants to institute change in a company that benefits both the bottom line and the people who achieve this. It’s about discovering your own values, brand and leadership style, and then determining how this will align with what your organization stands for so you can harness the two to work in concert. Or you can discover when your path needs to start somewhere else where the alignment is clear.</p>
<p>Suzanne says, “The brand begins with the story of you—the experiences that defined you, the lessons you learned, and the ways those lessons shaped your values and beliefs. Once you understand the essence of your brand, you will be able to communicate it to the world. It will become a powerful force, creating positive results. You will be able to leverage that brand of yours to drive tremendous value into your company.”</p>
<p>Personal branding isn’t just about marketing. It’s about your happiness. Know your values and brand and then have the courage to only align with people where you can stand by your brand. If you do this, you will flourish. Otherwise, you will flounder under the conflict with your partners, leaders and your own heart.</p>
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		<title>The Best Kept Secret of Leadership: Do Less, Focus More</title>
		<link>http://outsmartyourbrain.com/2011/08/13/the-best-kept-secret-of-leadership-do-less-focus-more/</link>
		<comments>http://outsmartyourbrain.com/2011/08/13/the-best-kept-secret-of-leadership-do-less-focus-more/#comments</comments>
		<pubDate>Sat, 13 Aug 2011 20:12:32 +0000</pubDate>
		<dc:creator>marcia</dc:creator>
				<category><![CDATA[Brain Tips]]></category>
		<category><![CDATA[Emotional Intelligence]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Organizational Culture]]></category>

		<guid isPermaLink="false">http://outsmartyourbrain.com/?p=1243</guid>
		<description><![CDATA[As you wade through the stress of a turbulent and uncertain world, do you find yourself demanding more from yourself and your employees? This often happens when your brain is trapped in protection mode. According to a blog post published by the Harvard Business Review, &#8220;...research has shown that the more executives have to do, [...]]]></description>
			<content:encoded><![CDATA[<p>As you wade through the stress of a turbulent and uncertain world, do you find yourself demanding more from yourself and your employees? This often happens when your brain is trapped in protection mode. According to a <a href="http://web.hbr.org/email/archive/managementtip.php?date=063011" target="_blank">blog post published by the Harvard Business Review</a>, &#8220;.<strong>..research has shown that the more executives have to do, the less their company earns.&#8221;</strong></p>
<p>Add technology to the equation and stressed-out leaders and employees are spending more time at home checking emails as well as working on and thinking about work. <a href="http://www.right.com/news-and-events/press-releases/2011-press-releases/item21510.aspx?x=21510" target="_blank">According to a survey by Right Management</a>, one out of three employees in North America said they often get emails they must reply to from their bosses during weekends.  &#8220;It&#8217;s now taken for granted that everyone has to check their work email during the weekend,&#8221; says Douglas J. Matthews, Right Management’s president.</p>
<p>As a result, our &#8220;work brain&#8221; never stops whirring. These intrusions cut out down time unless you go on a real vacation, something few Americans take these days.</p>
<p>Has all this extra work paid off? No. In fact, the never-ending work cycle is detrimental to productivity.</p>
<p>I was teaching a class for a group of managers who worked for a French bank in Moscow. One woman told me that she started her career working for an American bank. She had great aspirations of success. As her manager demanded more and more of her time, insisting she work harder and faster on so many &#8220;priorities&#8221; that she had to take work home, she found herself overwhelmed, exhausted, and always on the brink of tears. She knew her work suffered as well.</p>
<p>The story has a happy ending. She quit and went to work for a French bank. Her managers helped her discern top priorities from less-important tasks and encouraged her to maintain a healthy lifestyle. She followed the &#8220;<em>do less and focus more</em>&#8221; rule. She is not only happier, she is more productive. Her good work has earned her two promotions in three years. The French-based bank is currently more successful than the American bank she worked for.</p>
<p><strong></strong> Leaders who chase every opportunity and feel their teams must excel at every objective on their list are running resources too thin. Focus is then scattered, killing any chance that the leader and the organization will stand out as superior in one particular area which is critical to be a competitive success.</p>
<p>The question is, &#8220;What is your mission as a Leader?&#8221;</p>
<p>Are you supposed to focus on <em>getting many results</em> or <em>getting an extraordinary result or two</em>?</p>
<p>To get extraordinary results, you have to be aware of the impact your requests have both on yourself and on your employees. As my colleague, <a href="http://send.webvalence.com/display.php?List=332&amp;N=7086" target="_blank">executive coach Val Williams says</a>,</p>
<p>&#8220;When leaders follow this &#8216;more, better and faster&#8217; strategy they&#8217;re often surprised that instead of achieving confidence in their success, they feel ore burned out and insecure. When you employ this strategy of &#8216;do more, faster&#8217; over the long-term, then you actually become more reactive, less strategic and frankly, more replaceable.&#8221;</p>
<p>If instead you focus on your highest priorities and inspire others to do their best on the tasks that give them both good results and a feeling of pride, then you are giving everyone a chance to apply their best selves to their jobs. This includes making sure people have time to rest their bodies and brains so they can create and produce top quality work.</p>
<p><a href="http://insight.kellogg.northwestern.edu/index.php/Kellogg/article/too_conscious_to_decide" target="_blank">The more complex a situation, the more there is a chance to overload your cognitive resources. </a>When you instead sleep on it, or distract yourself with something mindless, you give your unconscious a chance to sort through possible solutions which is more effective than consciously trying to sift through pros and cons.</p>
<p><strong>TIP #1:</strong> Taking a nap or<a href="http://outsmartyourbrain.com/2009/07/16/the-secret-to-accessing-your-brilliance/"> letting your mind wander gives your brain a chance to process complex decisions</a>. Set an alarm for 20 or 30 minutes. Close your eyes and breathe deeply. Even if you don&#8217;t fall asleep, this relaxation will ensure you rest. If you can’t sit still, play a computer game or read a mindless magazine to keep from thinking about work. This enables your brain mind to relax and open up, leading to both higher concentration as well as productivity when you return your focus to your work.</p>
<p><strong>TIP #2:</strong> Lindsey Paho, writing on behalf of <a href="http://www.coloradotech.edu/Degree-Programs/Master-Degree-In-Project-Management" target="_blank">Colorado Technical University </a>suggests you <em>determine your own sense of balance.</em> What can you accomplish without feeling stressed and overwhelmed? What tips you over the edge? When you are aware of your own limits, you can design a schedule that keeps you sane.</p>
<p><strong>TIP #3:</strong> Lindsey also suggests you get over yourself and <em>ask for help</em> when you need it. As a leader, you don’t have to be the superstar lone ranger. Modeling rationality for your employees is better than demonstrating stressed-out self-reliance.</p>
<p><strong></strong><strong>Do you want your organization to win? </strong>Re-evaluate your mission. Are you pushing for expected results or are you creating the space for extraordinary results? The latter requires you <em>do less with more focus. </em></p>
<p>In the end, you and your employees will have better ideas, make more sales, complete more projects, better answer critical emails and collaborate in a way that is needed for amazing results.</p>
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		<title>The Difference Between An Inspiring and Boring Goal</title>
		<link>http://outsmartyourbrain.com/2011/07/16/the-difference-between-an-inspiring-and-boring-goal/</link>
		<comments>http://outsmartyourbrain.com/2011/07/16/the-difference-between-an-inspiring-and-boring-goal/#comments</comments>
		<pubDate>Sat, 16 Jul 2011 16:36:39 +0000</pubDate>
		<dc:creator>marcia</dc:creator>
				<category><![CDATA[Brain Tips]]></category>
		<category><![CDATA[Problem-solving]]></category>
		<category><![CDATA[Professional Development]]></category>

		<guid isPermaLink="false">http://outsmartyourbrain.com/?p=1172</guid>
		<description><![CDATA[Words make the difference between an inspiring goal and one that loses steam quickly. Whether you are trying to make a change in an organization or in your daily habits, you probably have been told to make your goals SMART: Specific, Measurable, Attainable, Relevant and Time Bound (or some variation of words to fit the [...]]]></description>
			<content:encoded><![CDATA[<p>Words make the difference between an inspiring goal and one that loses steam quickly. Whether you are trying to make a change in an organization or in your daily habits, you probably have been told to make your goals SMART: Specific, Measurable, Attainable, Relevant and Time Bound (or some variation of words to fit the acronym).</p>
<p>The problem with this guideline is too much emphasis is put on making goals <em>specific and measurable with a deadline</em> whether you are writing a goal for yourself or your team. Not only does this make goals boring, the other two factors &#8211; <em>attainability and relevancy </em>- are often assumed and discounted. Why would you set a goal that wasn&#8217;t important or one that couldn&#8217;t be achieved? Because the goal sounds good.</p>
<p><strong>But goals that sound good are often not met if they don&#8217;t also feel good.</strong></p>
<p>Goals must generate positive emotion to truly be smart.</p>
<p>Yes, you don&#8217;t want your goals to be ambiguous. Nonspecific goals such as deciding to be a better leader or a healthy eater can mean anything and leave you feeling more guilt than satisfaction. General productivity goals can stifle the creativity needed to make work more efficient.</p>
<p>So a good goal should be specific, but it should also inspire action, not mandate it. The inspiration is best driven by a deep desire for the end result. <strong>You need to feel how important the goal is to you and that you have a real chance at succeeding</strong> before you will whole-heartedly commit to making it happen.</p>
<p><strong>BRAIN TIP:</strong> If you want a permanent shift in behavior, make sure the goal gives you a sense of excitement, hope, pride, or fun. Goals focused on making more sales or losing weight will lose steam if you aren&#8217;t emotionally engaged in the vision of what the increase in revenue or loss of pounds will give you. What will people be doing and feeling differently once success is achieved? What deep desires will you fulfill once you meet your personal goals? If your visions conjure more fear than excitement, you might spend more time finding the reasons for failing than you do on reaching your milestones.</p>
<p>Descartes got it wrong when he said, &#8220;I think, therefore I am.&#8221; When it comes to changing behavior and achieving goals, the truth is, &#8220;I feel, therefore I am.&#8221;</p>
<p>In my last job as a corporate training manager, I was busy rolling out organizational change programs when my boss asked me to change my priorities. He wanted me to focus on leading the team in charge of rewriting the corporate HR policies. He gave me the goal, the resources and the deadline. I argued about priorities. He won the debate.</p>
<p>The first team meeting was minimally productive and full of conflict. Afterwards, I again argued with my boss, this time saying, &#8220;Why me? I am not an HR policy person. I don&#8217;t see this as the best use of my time.&#8221;</p>
<p>He said,&#8221;You are my only staff member who has successfully run a project team before. These changes are critical for the turnaround of this company. You are the only one I can count on to make this happen.&#8221;</p>
<p>If he would have made this point first, I would have felt the relevancy of the task and accepted the attainability with confidence. I was now proud to accept the assignment.</p>
<p>If the goal inspires a desired emotion, you are more likely to do what it takes to achieve it and possibly, go beyond expectations.</p>
<p>And it must be a desired emotion. <strong>Please do not use fear or shame as a basis for your goal, at work or at home.</strong> Although the fear of consequences may motivate action, the results are often short-lived. And most life-style choices or big organizational changes require flexibility and creativity, both squelched in the presence of fear.</p>
<p>Define the <em>Relevancy</em> first, then ensure the <em>Attainability</em>. These two factors drive the psychological commitment to any goal whether it is a personal goal or one you set for your team. Without an emphasis on these two factors, SMART goals feel dumb.</p>
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		<title>The ROI of Your Mother Relates to Results</title>
		<link>http://outsmartyourbrain.com/2011/06/09/the-roi-of-your-mother-relates-to-results/</link>
		<comments>http://outsmartyourbrain.com/2011/06/09/the-roi-of-your-mother-relates-to-results/#comments</comments>
		<pubDate>Thu, 09 Jun 2011 15:36:01 +0000</pubDate>
		<dc:creator>marcia</dc:creator>
				<category><![CDATA[Emotional Intelligence]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Organizational Culture]]></category>
		<category><![CDATA[Team Building]]></category>
		<category><![CDATA[discretionary effort]]></category>
		<category><![CDATA[driving results]]></category>
		<category><![CDATA[external motivation]]></category>
		<category><![CDATA[intrinsic motivation]]></category>
		<category><![CDATA[Leadership development]]></category>
		<category><![CDATA[leadership skills]]></category>
		<category><![CDATA[rewards]]></category>
		<category><![CDATA[ROI of soft skills]]></category>
		<category><![CDATA[ROI of training]]></category>

		<guid isPermaLink="false">http://outsmartyourbrain.com/?p=1115</guid>
		<description><![CDATA[ROI of your Mother? Blogger Chris Brogan saw the author of Crush It, Gary Vaynerchuk, grilled on the return on investment of social media. When he finally had enough, Gary responded, “What’s the ROI of your mother?” I think the same answer applies to the question, “What is the ROI of soft skills leadership training?” [...]]]></description>
			<content:encoded><![CDATA[<p>ROI of your Mother? Blogger <a href="http://www.chrisbrogan.com/the-passion-of-gary-vaynerchuk/?utm_source=feedburner&amp;utm_medium=email&amp;utm_campaign=Feed:+chrisbrogandotcom+%28[chrisbrogan.com]%29" target="_blank">Chris Brogan </a>saw the author of <em>Crush It</em>, Gary Vaynerchuk, grilled on the return on investment of social media. When he finally had enough, Gary responded, <strong>“What’s the ROI of your mother?”</strong></p>
<p>I think the same answer applies to the question, “<strong>What is the ROI of soft skills leadership training?”</strong> When you think of what a good mother provides – someone who cares about what you want, who helps and encourages you to grow and who inspires your greatness – these are critical attributes for today’s effective leaders. Even when well developed, the direct effect of these abilities, though profound, is difficult to measure.<strong><br />
</strong></p>
<p>Lauren Klein shared some thoughts with me from Kenneth W. Thomas, author of <em>Intrinsic Motivation at Work</em>, when he presented to the <a href="http://www.executivenetworks.com/" target="_blank">Executive Networks</a> Global Talent Leadership forum. Thomas says work engagement requires intrinsic rewards, the positive feelings that energize people to do good work. Leaders need to focus on what makes people want to do their best work and stay with an organization, from the inside out. Discretionary effort is fueled by the heart.</p>
<p>According to the <a href="http://www.lloydmorgan.com/PDF/Driving%20Performance%20and%20Retention%20Through%20Employee%20Engagement.pdf" target="_blank">Corporate Leadership Council</a>, <strong>emotional engagement is four times more powerful than rational engagement</strong> from external rewards in inspiring employee effort. They surveyed over 50,000 employees at 59 global corporations. By increasing employees’ engagement levels, they found organizations see increase in performance of up to 20 percentile points and an 87% reduction in employees’ probability of departure. Their study demonstrates a clear ROI of soft skills.</p>
<p>Thomas calls actions that ignite internal motivation <strong>“firing up the talent engine.”</strong> Keeping the talent engine burning is critical to creating business success in today’s competitive and consistently changing marketplace. Daniel Pink in his book, <em>Drive</em>, says it is critical that a company’s mission and strategic objectives also fire up this energy. People need to feel that the work they are doing is important, even if it is helping other businesses be successful.</p>
<p>Yet all too often corporate executives still focus on using the hard skills of process improvement, increasing efficiency, and creating new business models to try to increase bottom line results. <strong>Focusing on old methodologies keeps them hitting their heads on the ceiling of short-term and marginal solutions.</strong></p>
<p>The generations entering the workplace and moving into leadership positions today are used to instantly connecting, collaborating and voicing opinions on the Internet. They expect to have work environments that provide the same atmosphere. The <strong>good performers want to have fun, feel challenged and express their creativity.</strong> They want leaders who care about what they want, who help and encourage them to grow and who inspire their greatness. I repeat Gary Vaynerchuk’s questions, “What’s the ROI of your mother?”</p>
<p>On the flip side, the younger generations despise workplaces rife with fear and negative emotions. They won’t put up with this nonsense for long, especially when the economy stabilizes and jobs open up.</p>
<p><strong>It’s time to quit giving lip service to the soft skills and truly make them important strategic directives.</strong> It’s time for leaders to truly support the development of skills such as coaching, collaborative visioning, emotional intelligence, and team motivation in their young leaders. It’s time to make the workplace a place where people look forward to going to.</p>
<p><strong>Soft skills focused on enriching human interaction get solid, hard results</strong>. Do you value caring for, listening to, developing and inspiring others? Then translate this value into reality by putting time and money into ensuring your leaders excel at connecting with human beings.</p>
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		<title>So You Want Someone to Change…</title>
		<link>http://outsmartyourbrain.com/2011/05/14/so-you-want-someone-to-change%e2%80%a6/</link>
		<comments>http://outsmartyourbrain.com/2011/05/14/so-you-want-someone-to-change%e2%80%a6/#comments</comments>
		<pubDate>Sat, 14 May 2011 14:35:08 +0000</pubDate>
		<dc:creator>marcia</dc:creator>
				<category><![CDATA[Brain Tips]]></category>
		<category><![CDATA[Emotional Intelligence]]></category>
		<category><![CDATA[Leadership]]></category>

		<guid isPermaLink="false">http://outsmartyourbrain.com/?p=1105</guid>
		<description><![CDATA[People don’t change because you want them to. They might not even change if they want to.  Three conditions must be present for a person to whole-heartedly commit to changing their behavior. Willingness Desire Courage If … The person is willing to take the first step, The change provides a payoff they desire, and They [...]]]></description>
			<content:encoded><![CDATA[<p>People don’t change because you want them to. They might not even change if they want to.  Three conditions must be present for a person to whole-heartedly commit to changing their behavior.</p>
<ul>
<li>Willingness</li>
<li>Desire</li>
<li>Courage</li>
</ul>
<p>If …</p>
<ol>
<li>The person is willing to take the first step,</li>
<li>The change provides a payoff they desire, and</li>
<li>They have the courage to let go of old habits, to make mistakes and feel awkward or fearful while trying, and to admit to others that they needed to change,</li>
</ol>
<p>…they may make the changes you request.</p>
<p>&nbsp;</p>
<p>WILLINGNESS</p>
<p>Unfortunately, it often takes a crisis or a bad situation before people willingly accept they need to change.  Instead, they spend their energy rationalizing and justifying their current behavior.</p>
<p>If you ask someone to change their behavior, you need to be equipped with the “why.” You need to precisely identify the negative impact their current behavior is creating. This is not the consequence, the “if you don’t stop, you will be sorry” declaration. This is the description of how the person’s behavior is affecting the feelings of others and hurting the end result. If the impact is evident, the person might be willing to try on new ideas and actions. This is step one.</p>
<p>&nbsp;</p>
<p>DESIRE</p>
<p>A person may be willing to work on new solutions, take a risk, or listen to a different point of view. Unless there is a payoff based on something they want, their willingness will not last long.</p>
<p>Real changes occur only if the person has a strong personal desire to make them happen. People say things like, “I’ll try to quit smoking,” “I’ll try to stay calm and listen,” “I’ll try to do read the instructions” knowing they don’t really want to. Desire is based on a payoff.</p>
<p>Most long-term changes don’t happen because it is the right thing to do or it will please someone else. <strong>Logic may initiate change but it cannot sustain it without the emotional support of desire.</strong> Too many failures happen because, “my heart wasn’t in it.”</p>
<p>Therefore, when asking someone to change, you need to find the emotional payoff that will fuel the commitment to practicing the change until it sticks.</p>
<p>Payoffs that inspire change are usually related to something the person values such as being seen as a leader, being respected by their peers, developing skills that will help them meet their goals, earning the chance to be given challenging projects and adventures, more time with their family, more fun at work or peace of mind.</p>
<p>Be careful about promising money because the joy from a bonus or raise is short-lived. <strong>Tying the change to someone’s personal values and career dreams is more likely to result in long-term results.</strong></p>
<p>Always ask the person what they want. Do not assume that what you value will match those of your colleagues or even your spouse.</p>
<p>Additionally, desire can change over time. Life circumstances and wisdom often change our perspective on what we hold dear. Never assume you know someone too well to ask them what they want.</p>
<p>&nbsp;</p>
<p>COURAGE</p>
<p>Iyanla Vanzant, wrote in <em>One Day My Soul Just Opened Up</em>, “I was not willing to make people angry or hurt their feelings…I was not willing to sound weird or stupid or like a know-it-all. I was not willing to run the risk of being wrong. I was not willing to defend myself if I were challenged…I knew what needed to be done, but I was not willing to do it.”</p>
<p>Courage is a word rarely used at work but keeps people frustrated and stuck in old behaviors. Once faced with a conflict or the possibility of looking stupid, good intentions fly out the window.</p>
<p>They might be willing to try and they desire better results. As soon as negative emotions rush in, they lose the gumption to sustain the change.</p>
<p>The good news is that helping people to acknowledge what they fear can break down these blocks. Fear of disapproval can be vanquished when we admit someone might not be happy with what we do or say. Fear of making a mistake is surmountable when we admit we are less than perfect.</p>
<p>Declaring a fear out loud takes the air out of the emotion. When a person says they worry about what others will think, they are taking the first step toward doing it anyway.</p>
<p><strong>Helping someone muster the courage to say, “Yes!” in the face of possible embarrassment or loss is one of the greatest gifts you can give them.</strong></p>
<p>You must create a safe space for people to reveal their fears. If you sense the source of their fear, you might share a story where you felt the same thing, making it okay for the fear to exist. Then remind the person that courage is not the absence of fear, but acting in the face of the urge to flee. This is the stuff of heroes.</p>
<p>BRAIN TIPS:</p>
<p style="padding-left: 30px;">1. When working with someone who you think needs to make a change but doesn’t seem to be moving in the right direction, determine if they:</p>
<ul>
<li>Have expressed a willingness to change.</li>
<li>See a payoff for getting the better result.</li>
<li>Have the courage to sustain the pain of change or to act differently in front of their co-workers and friends.</li>
</ul>
<p style="padding-left: 30px;">2. What support does the person need from you? Do they need advice? Do they   need encouragement? Do they need to know they aren’t weak or   incompetent, but merely human?</p>
<p>Hold people to their commitments and adjust your expectations if the change is slower than you hoped for. Changing behavior isn’t a decision; it’s a process that needs support.</p>
<p>Adapted from <a href="http://outsmartyourbrain.com/outsmart-your-brain%E2%84%A2-how-to-make-success-feel-easy/" target="_blank"><em>Outsmart Your Brain: How to Make Decisions Feel Easy</em></a> by Marcia Reynolds</p>
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		<title>Quit Looking for Your Authentic Self</title>
		<link>http://outsmartyourbrain.com/2011/04/23/quit-looking-for-your-authentic-self/</link>
		<comments>http://outsmartyourbrain.com/2011/04/23/quit-looking-for-your-authentic-self/#comments</comments>
		<pubDate>Sat, 23 Apr 2011 17:10:16 +0000</pubDate>
		<dc:creator>marcia</dc:creator>
				<category><![CDATA[Effective Communication Skills]]></category>
		<category><![CDATA[Emotional Intelligence]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Self-Awareness]]></category>
		<category><![CDATA[Women in Leadership]]></category>

		<guid isPermaLink="false">http://outsmartyourbrain.com/?p=1201</guid>
		<description><![CDATA[I do not believe in the concept of having one authentic self. I believe you are made up of many selves that you draw on in various situations. The more successful you are, the better you are at drawing out the parts of yourself that will help you achieve your goals. Instead, if you only [...]]]></description>
			<content:encoded><![CDATA[<p>I do not believe in the concept of having one authentic self. I believe you are made up of many selves that you draw on in various situations. The more successful you are, the better you are at drawing out the parts of yourself that will help you achieve your goals. Instead, if you only define yourself as &#8220;a fighter&#8221; or &#8220;a leader&#8221; in every situation, you win some and you lose some.</p>
<p>If instead, you cultivate your &#8220;selves concept,&#8221; you accept a bigger reality of yourself. You may have a core seed of self that doesn&#8217;t change, but then you modify aspects of who you are in order to handle the situation you are facing. Through dialogue, reflection and persistence you can increase your ability to adapt to circumstances by intentionally bringing forth different aspects of yourself for better results.</p>
<p>The process of expanding your sense of self &#8212; which includes the many selves you call forth &#8212; requires you to let go of who you think you are to allow the many faces of you to emerge. This can be scary. You rely on a strong sense of self to succeed. Yet that strength can hold you back. The more open you are to considering new ways of thinking and acting, the faster you will succeed. You will also be happier and healthier.</p>
<p>Look at who you are being today and then you imagine a broader sense of self that will better serve your aspirations. You mentally see who you want to be first. Then you create a plan for making this new expanded version of you a reality.</p>
<p>One way of making this process more tangible is to work with archetypes. According to the work of <a href="http://www.myss.com/" target="_hplink">Caroline Myss</a>, archetypes are patterns of energy that you carry as you go about your life. Some patterns are innate, wired into your brain when you are born. Other patterns take shape as you learn how to deal with difficulties and you are rewarded for specific behaviors. You develop these patterns throughout your life. Therefore, you can consciously call on specific aspects of yourself when you need them if you are aware of the various archetypes naturally available to you.</p>
<p>The names given to the archetypes, such as Queen, Martyr, and Inspirer, are designed to help you identify a set of behaviors that might serve you or hurt you in a situation. For example, calling on your Queen archetype can be useful to you if you need to stand your ground when you are negotiating for resources for your team. These same behaviors can be harmful if you play your Queen card when arguing with your spouse.</p>
<p>Sometimes we naturally shift our patterns with maturity. For example, I called on Warrior energy early in my career to help me fight my way up the ladder in two male-dominated corporations. Now I gain better results when I call on Connector and Inspirer energies. All three are still aspects of who I am but the balance has changed.</p>
<p>If you can identify the dominant and secondary archetypes present in your life right now, you will better understand the motivations for your actions and then choose new responses instead of acting habitually in various contexts. When you are running a meeting and it is not going well, you can call forth another archetype that might be more useful to you than the one that usually dominates.</p>
<p>This process of identifying, focusing on some, and decreasing other behavioral patterns is how you expand who you think you are. <em>The speed of personal growth depends on you living in a state of curiosity instead of certainty. </em>Open your mind to possibilities and you will find you will fight less with other people without having to surrender what is most important to you.</p>
<p>The following archetypes are the most common in the high-achieving women I have coached, but represent only some of the patterns you may express. If you are interested in a more comprehensive list with descriptions, I recommend <em><a href="http://store.myss.com/sacred-contracts-p238.aspx" target="_hplink">Sacred Contracts</a></em> by Caroline Myss or my book, <em><a href="http://www.amazon.com/Wander-Woman-High-Achieving-Contentment-Direction/dp/1605093513/ref=sr_1_1?ie=UTF8&amp;s=books&amp;qid=1275325786&amp;sr=1-1" target="_hplink">Wander Woman</a></em>.</p>
<p><strong>Exercise:</strong> When you look at the narrative of your life, what characters do you see yourself playing?</p>
<p>Step 1. Circle your six dominant selves. If you struggle choosing, ask someone who knows you well to help you limit your list to six.</p>
<blockquote><p>Driver; Pioneer; Queen; Warrior; Revolutionary; Rebel; Thinker; Adventurer; Storyteller; Commander; Collaborator ; Visionary; Inspirer; Heroine; Wanderer; Martyr; Advocate; Superstar; Taskmaster; Coach; Healer; Entertainer; Mentor; Mother; Comedian; Magician; Teacher; Detective; Connector; Gambler; Scholar; Companion; Fixer; Idealist; Artist; Femme Fatale</p></blockquote>
<p>Step 2. Add two or three archetypes that you feel you own but haven&#8217;t yet developed (come up with your own names too). Add these to your dominant six and you have the board of directors making your life decisions. When you are struggling with a relationship or life decision, ask your board, one by one, what to do.</p>
<p>Use your &#8220;selves&#8221; to find new more successful ways to be with others.</p>
<p><em>Adapted from <a href="http://outsmartyourbrain.com/wander-woman-how-high-achieving-women-find-contentment-and-direction-2/" target="_blank">Wander Woman: How High-Achieving Women Find Contentment and Direction</a> by Marcia Reynolds, PsyD, leadership coach.</em></p>
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		<title>Fear Regret More Than Failure</title>
		<link>http://outsmartyourbrain.com/2011/04/16/fear-regret-more-than-failure/</link>
		<comments>http://outsmartyourbrain.com/2011/04/16/fear-regret-more-than-failure/#comments</comments>
		<pubDate>Sat, 16 Apr 2011 20:22:12 +0000</pubDate>
		<dc:creator>marcia</dc:creator>
				<category><![CDATA[Brain Tips]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Problem-solving]]></category>
		<category><![CDATA[Self-Awareness]]></category>

		<guid isPermaLink="false">http://outsmartyourbrain.com/?p=1065</guid>
		<description><![CDATA[Your ability to do things well could keep you from taking risks. High-achievers may appear bold but they are not necessarily courageous. While they love success and recognition, they have little experience with failure. What looks like bold moves to others are in truth, calculated steps to avoid making mistakes to achievers. This fear of [...]]]></description>
			<content:encoded><![CDATA[<p>Your ability to do things well could keep you from taking risks.</p>
<p>High-achievers may appear bold but they are not necessarily courageous. While they love success and recognition, they have little experience with failure. What looks like bold moves to others are in truth, calculated steps to avoid making mistakes to achievers. This fear of falling off the ladder creates a psychological barrier where they may talk themselves out of taking risks and use their intelligence to rationalize their limiting choices.</p>
<p><strong>The truth is that the barriers you create for yourself are the obstacles you have the most control over.</strong> Rarely is a decision or risk an “all or nothing” venture. More likely, the move you are contemplating is just a step that can be adjusted or fixed. Or it is the step that leads to the next, probably better step in your career or project.</p>
<p>Risk-avoidance behavior affects more than career choices. If you are a leader, you are promoting mediocrity when you don’t support making mistakes in the pursuit of innovation and improvement. You silence ideas. You kill imagination. You restrain passion as you force people into a narrow band of behavior.</p>
<p>Selena Rezvani, author of <em>The Next Generation of Women Leaders</em>, suggests we “Fear regret more than failure.” She interviewed 30 female executives across industries to discover what habits and behaviors took them to the top. A consistent message she heard was, “I regret the things I did not do more than the things I did.”</p>
<p>Fear that you will be sorry for not making the choice your gut said was the right thing to do, for not jumping on the opportunity, or for letting someone else take the position that should have been yours.  Fear these regrets before you make them real.</p>
<p>To increase your courage and comfort with risk:</p>
<p style="padding-left: 30px;"><strong>Trust yourself more.</strong> Identify your talents and recount your lists of achievements to date. Then when faced with an opportunity that could be risky, review your list. Give yourself the evidence you need to prove to yourself you will succeed even if mistakes are made.</p>
<p style="padding-left: 30px;"><strong>Identify your resources.</strong> Determine how you can access the resources you will need to facilitate your success. Can you find a coach or mentor to help you work through new problems and decisions you might face? Can you research best practices or case studies that will provide you with fresh ideas? With the Internet, real time learning is eminently accessible.</p>
<p style="padding-left: 30px;"><strong>Choose to misbehave. </strong>Most thought leaders are not well-behaved men and women. If you are courageous enough to speak up and move forward without knowing if you will succeed, you have the chance to experience the extreme joy of success. And yes, you might experience disappointment, embarrassment and frustration if you stumble, but you can bounce back with the wisdom and perspective that will take you further in your career. Commit to bringing your whole self to work which includes experiencing all your emotions in pursuit of ultimate success.</p>
<p style="padding-left: 30px;"><strong>Develop an optimistic viewpoint.</strong> Don’t focus on the worst that can happen. Stay focused on what is possible. Rezvani quotes Mei Xu, CEO of Chesapeake Bay Candle, “Optimism isn’t about blind faith. It’s about overcoming obstacles.” Instead of asking, “How can I be successful?” ask, “How can I move mountains so I can see beyond what is known now?” This is how you both increase your tolerance for risk and cultivate a competitive advantage.</p>
<p>The world is changing anyway, why not step out and take risks? Why not encourage, even celebrate, when the people who work for you excitedly share new ideas? Go beyond bold to being courageous. Even if you lose this round, you win in the long run.</p>
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		<title>Dancing with the Stars? Four Ways to Give Your Team Some Groove</title>
		<link>http://outsmartyourbrain.com/2011/03/18/dancing-with-the-stars-four-ways-to-give-your-team-some-groove/</link>
		<comments>http://outsmartyourbrain.com/2011/03/18/dancing-with-the-stars-four-ways-to-give-your-team-some-groove/#comments</comments>
		<pubDate>Fri, 18 Mar 2011 20:32:11 +0000</pubDate>
		<dc:creator>marcia</dc:creator>
				<category><![CDATA[Brain Tips]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Organizational Culture]]></category>
		<category><![CDATA[Team Building]]></category>

		<guid isPermaLink="false">http://outsmart.9seedsdev.com/?p=608</guid>
		<description><![CDATA[Hiring good people is only a starting point.  Then culture takes over. Put good people in a toxic environment and their qualities seem to fade. Culture isn’t created by values posters and mission statements. Culture can be seen by observing how people interact in meetings and sensing what moods are driving their behavior. Are they [...]]]></description>
			<content:encoded><![CDATA[<div>
<div>
<div>
<p>Hiring good people is only a starting point.  Then culture   takes over. Put good people in a toxic environment and their qualities   seem to fade.</p>
<p>Culture isn’t created by values posters and mission statements. <strong>Culture can be seen by observing how people interact</strong> in meetings and sensing what moods are driving their behavior. Are  they  openly sharing their thoughts, building on each others ideas and  able  to laugh with each other? OR are they cautious, orderly and  emotionally  disconnected? Behavior defines the culture.</p>
<p><a href="http://findarticles.com/p/articles/mi_qa3717/is_200207/ai_n9121451/" target="_blank">For decades, researchers</a> have been looking at how <a href="http://safmagazine.com/health-benefits-a-research/employee-commitment-study.html" target="_blank">moods affect the dynamics of a work area</a>. <a href="http://www.shawnachor.com/index.php?option=com_content&amp;view=article&amp;id=93&amp;Itemid=113" target="_blank">Where employees talk openly and informally</a> with each other and laugh a lot, they take fewer sick days, quarrel   less and stay longer with the company. On the flip side, negative group   moods correlated with more stress causing more days off and decreased   productivity, more conflicts and higher turnover.</p>
<p><em><strong>What emotions define your culture?</strong></em></p>
<p>Here are clues that the people in your group, team or organization are dancing to the same tune by choice <em>(happily aligned)</em>:</p>
<p style="padding-left: 30px;">Open, tolerant, flexible,  imaginative, curious,  expressive, creative, innovative, enthusiastic,  open-minded, open to  new experiences, honors diversity in the group. <em> </em></p>
<p style="padding-left: 30px;"><span style="color: #800000;"><em>Dominant emotions:</em> excitement, passion, hope, and enjoyment.</span></p>
<p>Here are clues that they are nonaligned, each moving to a beat of a different drummer <em>(disjointed)</em>:</p>
<p style="padding-left: 30px;">Stubborn, close-minded, rebellious,  rigid,  intolerant, annoyed, calculating, decisive, aggressive or  restrained  depending on their view of who holds the power in the moment.  <em></em></p>
<p style="padding-left: 30px;"><span style="color: #800000;"><em>Dominant emotions:</em> worried, belligerent, angry, suspicious, protective, wary, restless, and resolute.</span></p>
<p>Here are clues that they are dancing to someone else’s tune other than their own (conforming):</p>
<p style="padding-left: 30px;">Indifferent, reliable, orderly,  faithful,  consistent, conventional, obedient, organized, careful,  practical,  methodical, reserved, concerned about the rules. <em></em></p>
<p style="padding-left: 30px;"><span style="color: #800000;"><em>Dominant emotions:</em> fear, confusion, apathy, cautious, and numb.</span></p>
<p>The good news is that you can change the way people dance together  if  you are the leader of the team. There are skills you can master such  as  coaching and collaborative decision-making, yet applying new skills  can  be a hit or miss proposition with a group that has been together  for a  while. <strong>It is better to first focus on changing the mood of the group instead of trying to fix them with new skills.</strong></p>
<p><em><strong>To build organizational coherence:</strong></em></p>
<p><strong>Brain Tip #1:</strong> Remember that as the leader, you set  the  emotional tone. Even if you are a bit stressed over thoughts of the   future or a change being made, you must model the emotions you want  from  others.</p>
<p><strong>Brain Tip #2:</strong> Weed out toxic people who bring the   group down. Even if they are top performers, their effect on others   hurts the overall outcome. Their good work isn’t worth the loss.</p>
<p><strong>Brain Tip #3:</strong>Find out from the group what it will  take  to uplift their spirit. Ask them what they  need to feel good  about  their work and the organization. Ask them to recall situations in  the  past that stirred positive emotions. Discover what led to them  feeling:</p>
<ul>
<li> Enthusiastic about the future</li>
<li> Delight in discovering something new with others</li>
<li> Triumph when overcoming a setback</li>
<li> Pride for the group and the mission</li>
<li> Gratitude for their situation</li>
<li> Care about the people they work with</li>
<li> Excited about getting up and going to work</li>
</ul>
<p>Can you use this information to create successful, productive environment?</p>
<p><strong>Brain Tip #4:</strong> Create new music and use many channels to deliver it. <a href="http://smartblogs.com/leadership/2011/03/01/new-coke-same-formula-for-engagement/" target="_blank">Robert Jones wrote about how Laura Miller of Coca-Cola</a> made sure this happened during a recent corporate merger. She helped  to  orchestrate a strategy that would inspire optimism and promote   happiness internally during the massive change process. First, the   senior leaders committed to sharing their vision locally and broadly   with road shows, daily huddles, leadership blogs that included comments,   employee portals for interaction, mobile messaging and digital signage   from every plant. Second, they ramped up training and development to   show they still cared no matter what was going on. Third, they increased   rewards and recognition, including widespread “sharing happiness”   celebrations. Fourth, they maintained their corporate citizenship   programs to sustain community pride in the workforce. Six months after   the merger, the quarterly earnings reflected a huge success.</p>
<p>John F. Kennedy said, <strong>“I’m certain that after the dust of   centuries has passed over our cities, we too will be remembered not by   our victories and defeats, but by our contribution to the human spirit.”</strong> How are you uplifting the spirit of your organization? Play the right music and the dance will be joyful as well as harmonious.</p>
<p><em><a href="mailto:Marcia@outsmartyourbrain.com">Contact Marcia</a> to help get your team dancing to the same upbeat music as soon as  possible. </em></p>
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